"I see the same staff in the morning as the evening so they are able to tell me what has happened."





Our Austhorpe nursery was the first nursery in West Yorkshire to have been awarded Quality Assurance Accreditation, and we are one of the 1st across the UK to gain Investors in Children.

Click here to get your checklist on selecting a nursery for your child.
A Partnership With Parents

"As a working parent I miss my children and often wonder what they're up to and worry that they are safe."        Kate Plews, Managing Director, Sunbeams

In Sunbeams we understand this so we devised a children's Diary to record everything for you. We have introduced a number of quality checks so we can make sure that our Nursery is the very best. It's a two way process so we thought it might be fun to do these things together.

Children's Diaries
Your child's individual progress is evaluated and fed back to you on a regular basis. There are spaces for you to add your comments and feedback for us. In this way a full record is kept throughout your child's stay in the Nursery. The Diary can then be used on entry to school.

Quality Checks
Feedback from our customers is an essential element to improving the quality within Sunbeams; this is done in the following way -
    Annual Parent satisfaction surveys
    Peer support for staff
    Quality Performance Management (QPM) for staff
We also have other ways that parents can become involved in the nurseries:
    Parents Evening (usually held 6 monthly)
    Parents Forum
    Parents Social events such as our annual barbeques
    Regular Newsletter to keep you informed of new developments

Parent Partnership

The following table outlines our commitment to parents, but also to make it a true partnership, the commitment we ask you to make too:

Sunbeams role:
We will:
Parents / guardians role:
You will:
Inform you as soon as possible whether we have a place for your child / children.
Confirm your acceptance of the nursery place within one week. Failure to do so may result in the place been given to another child.
Try and accommodate any requests for extra sessions and / or increased session.
Give one month written notice to reduce your child (ren's) sessions or withdraw your child completely.
Provide you with daily written and verbal feedback on your child (ren's) day.
Complete 'Child Entry Record' and let us know of any changes to the information provided.
Provide an environment, which prevents the spread of infection. Adhere to our Infection Control Policy. This means that your child will be refused entry to protect other children in our care.
Inform us if your child is unwell or suffering from a contagious illness.
Complete a 'Parent Medication Form' on a daily basis, to allow Sunbeams to administer medication.
Provide childcare services at a cost effective price aiming to provide the very best care, reviewing quality at regular intervals.
Pay fees on 1st monthly (in advance) by standing order. Under exceptional circumstances we may agree to payment by cheque.
Inform us if you are unable to make a payment in full. We may charge you interest at 2% above our bank base rate, until we receive payment in full.
Immediately inform us if you are unable to collect your child by the official collection time. Pay a late pick up charge in this event.
Provide regular feedback on your child's experience with us
Select, employ and train experienced quality Nursery staff.
Not employ any member of Sunbeams staff who has had contact with your child within 6 months; then you shall pay 20% of the staff members annual salary.